bb445's Privacy Policy

When you create an account at bb445, we collect the following information:

• Full name and date of birth (for age verification — for users aged 21 and above only)
• Email address and mobile number
• Preferred language and currency (Taka / BDT)
• Password (stored in encrypted form — never readable in plain text)

To ensure responsible gaming and prevent fraud, we may request a copy of your identity document (national ID / passport) when necessary. This information is stored under strict security protocols and used solely for verification purposes.

During deposits and withdrawals, we record transaction-related information such as payment method (bKash, Nagad, Rocket, Upay, or bank transfer), transaction amount, and date. Full bank or mobile account numbers are not stored in our systems.

When you browse our website, some technical information is collected automatically:

• IP address and device type (mobile / desktop)
• Browser type and operating system
• Pages visited, time spent, and click patterns
• Referral source (where you came from before reaching our site)
• Cookie and local storage data (to remember your preferences)

We use your information to create and manage your account, verify logins, process deposits and withdrawals, and provide bonuses and promotions. Without this use, bb445's core services cannot function.

We use your information to detect irregular activity, keep accounts secure, and prevent money laundering or fraud. This is also important for your own protection, as it ensures no one else can misuse your account.

When you contact our support team — via 24/7 live chat or email — we use your messages and account information to assist you quickly and effectively. Support chat records may be retained for a set period for quality control purposes.

By monitoring your gaming activity, we can identify potentially problematic behaviour and offer assistance when needed. The use of information for this purpose is done for your protection and is an important part of our responsible gaming policy.

We use aggregated and anonymised data to further improve our website, game selection, and payment methods. This analysis is not used to make decisions at an individual level.

Necessary transaction information is shared with the relevant payment processors to settle bKash, Nagad, Rocket, Upay, and bank transfer transactions. These organisations follow their own security and privacy policies.

We use the services of trusted technology partners to operate game software, hosting, cybersecurity, and customer service tools. They may only use the information for the specific purposes defined under contract.

We may be required to provide certain information in response to a court order, a lawful request from a law enforcement authority, or as required by applicable law. In such cases we will always provide only the minimum information necessary.

In the event of a merger, acquisition, or restructuring of bb445's business operations, user information may be transferred to the new operator. However, we will notify you in advance before any such change takes place.

Cookies are small text files that our website stores in your browser. They help make your experience smoother — such as remembering your login status, saving your preferred language, and restoring information from previous sessions.

We use the following types of cookies:

• Essential cookies: Required for the site's core functionality; these cannot be disabled.
• Functional cookies: Remember your preferences and settings.
• Analytics cookies: Help measure site usage (anonymous data).
• Security cookies: Detect and prevent fraudulent activity.

You can delete or block cookies through your browser settings. Keep in mind, however, that disabling cookies may prevent some important site features from working correctly. We recommend keeping essential cookies active to use our services to their full extent.

We retain your information for as long as your account is active. Even after an account is closed, certain information may need to be retained for a set period for legal and regulatory reasons. Once that period has passed, the information is securely deleted or anonymised.

bb445 uses industry-standard security technologies to keep your information safe:

• SSL (Secure Sockets Layer) encryption — secures all data transmissions
• Password hashing — your password is never stored in plain text
• Firewall and intrusion detection systems
• Regular security audits and vulnerability assessments
• Restricted access controls — only authorised staff can view data

If a serious breach of our data security occurs, we will notify affected users as quickly as possible and take the necessary steps to minimise damage. You may be asked to change your password or take other precautionary measures.

bb445's services are for users aged 21 and above only. We do not knowingly collect any personal information from anyone under the age of 21. The registration process includes an age verification step, and we may request identity documents in cases of doubt.

If you become aware that a minor is using our platform, please notify us immediately at [email protected]. We will close that account immediately and delete the associated information.

This privacy policy may be updated if there are changes to our services, technology, or legal obligations. Before any significant change, we will publish a notice on our website and/or inform you at your registered email address.

If you continue using the service after a revised policy is published, you are considered to have agreed to the terms of the new policy. We therefore recommend checking this page regularly. The date of the most recent update will always be shown at the top of the page.